These Terms of Use, along with all other documents referenced herein, outline the conditions under which you are permitted to utilize this website, https://exoticanimalls.com/ (“Our Site”). It is essential that you read these Terms of Use thoroughly and confirm your understanding of them. Your acceptance to adhere to and be governed by these Terms of Use is considered to take place upon your initial use of Our Site. Should you disagree with these Terms of Use, you are required to cease using Our Site immediately. These Terms of Use are not applicable to the sale of goods. For further details, please consult our Terms of Sale.

1. Definitions and Interpretation

1.1 In these Terms of Use, unless the context otherwise requires, the following expressions have the following meanings:

2. Information About Us

2.1 Our Site, https://exoticanimalls.com/, is owned and operated by Exotic Animals Ltd , a limited company registered in England under 15219490, whose registered address is Exotic Animals Ltd, 10936 Chalon Rd, Los Angeles, CA 90077.

3. Access to Our Site

3.1 Access to Our Site is free of charge.

3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site.

3.3 Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

4. Accounts

4.1 Certain parts of Our Site (including the ability to purchase goods from Us) may require an Account in order to access them.

4.2 You may not create an Account if you are under 18 years of age.

4.3 When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.

4.4 We advise you to select a robust password for your Account, which should include a mix of lowercase and uppercase letters, numbers, and special characters. It is your duty to ensure the security of your password. You must not disclose your Account information to any third party. If you suspect that your Account is being accessed without your consent, please reach out to us promptly at Contact. We will not be held responsible for any unauthorized access to your Account.

4.5 You must not use anyone else’s Account.

4.6 Any personal information provided in your Account will be collected, used, and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 17.

4.7 If you desire to terminate your Account, you are permitted to do so at any time. The termination of your Account will lead to the deletion of your information. Additionally, terminating your Account will revoke access to any sections of Our Site that necessitate an Account for entry.

4.8 Your credit card information is not retained in our systems. When you initiate a payment, a secure token is generated to substitute your card number. This process conceals your information from us and all parties, except for the payment processor, who maintains the information in their secure systems. Consequently, this ensures that any subsequent payments are more straightforward and secure for you.

5. Intellectual Property Rights

5.1 Except for User Content (refer to Clause 6), all Content present on Our Site, along with the copyright and other intellectual property rights associated with that Content, unless explicitly stated otherwise, is owned by or has been licensed to Us. All Content (including User Content) is safeguarded by relevant United States and international intellectual property laws and treaties.

5.2 In accordance with sub-Clause 5.3, you are prohibited from reproducing, copying, distributing, selling, renting, sub-licensing, storing, or otherwise re-using Content from Our Site without obtaining explicit written consent from Us.

5.3 You may:

5.3.1 You may access, view, and utilize Our Site through a web browser (which includes any web browsing functionality integrated into other software or applications).5.3.2 You are permitted to download Our Site (or any portion thereof) for caching purposes.5.3.3 You may print page(s) from Our Site.5.3.4 You are allowed to download excerpts from pages on Our Site; and5.3.5 You may save pages from Our Site for future reference and/or offline viewing.

5.4 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.

5.5 You are prohibited from utilizing any content that is printed, saved, or downloaded from Our Site for commercial purposes unless you have first acquired a license from Us (or our licensors, as applicable) to do so.

6. User Content

6.1 User Content on Our Site includes (but is not necessarily limited to) product reviews.

6.2 An Account is required if you wish to submit User Content. Please refer to Clause 4 for more information.

6.3 You acknowledge that you will bear full responsibility for your User Content. In particular, you agree, represent, and warrant that you possess the rights to submit the User Content and that all such User Content will adhere to Our Acceptable Usage Policy, which is outlined below in Clause 12.

6.4 You acknowledge that you will be accountable to Us and will, to the maximum extent allowed by law, indemnify Us for any violation of the warranties provided by you under sub-Clause 6.3. You will bear responsibility for any loss or damage incurred by Us as a consequence of such violation.

6.5 You (or your licensors, as applicable) maintain ownership of your User Content along with all associated intellectual property rights. By submitting User Content, you provide Us with an unconditional, non-exclusive, fully transferable, royalty-free, perpetual, irrevocable, worldwide license to utilize, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, create derivative works from, display, perform, and sub-license your User Content for the purpose of operating and promoting Our Site. Furthermore, you also grant Other Users the permission to copy and quote your User Content within Our Site.

6.6 If you desire to eliminate User Content from Our Site, the specific User Content will be removed. However, please be aware that caching or references to your User Content may not be rendered immediately inaccessible (or may remain accessible entirely if they are beyond Our reasonable control).

6.7 We reserve the right to reject, reclassify, or eliminate any User Content from Our Site if, in Our sole discretion, it contravenes Our Acceptable Usage Policy, or if We receive a complaint from a third party and conclude that the User Content in question must be removed as a consequence.

7. Links to Our Site

7.1 You may link to Our Site provided that:

7.1.1 You must conduct yourself in a fair and lawful manner; 7.1.2 you must not act in a way that implies any form of association, endorsement, or approval from us where none exists; 7.1.3 you must not utilize any logos or trademarks displayed on our site without our explicit written consent; and 7.1.4 you must not engage in actions that are intended to harm our reputation or to exploit it unfairly.

7.2 You may link to any page of Our Site.

7.3 Framing or embedding of Our Site on other websites is not permitted without Our express written permission. Please contact Us for further information.

7.4 You may not link to Our Site from any other site the main content of which contains material that:

7.4.1 is sexually explicit;

7.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory;

7.4.3 promotes violence;

7.4.4 promotes or assists in any form of unlawful activity;

7.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation, or age;

7.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;

7.4.7 is calculated or is otherwise likely to deceive another person;

7.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy;

7.4.9 deceptively mimics any individual or misrepresents the identity or association of a specific person in a manner intended to mislead (clear parodies are excluded from this definition as long as they do not violate any other stipulations of this sub-Clause 7.4);

7.4.10 implies any form of affiliation with Us where none exists;

7.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party; or

7.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

7.5 The limitations on content outlined in sub-Clause 7.4 do not pertain to content uploaded to websites by other users, as long as the main objective of the site aligns with the stipulations of sub-Clause 7.4. For instance, you are not restricted from sharing links on general-purpose social networking platforms simply because another user might share similar content. However, you are forbidden from posting links on websites that concentrate on or promote the submission of such content from users.

8. Links to Other Sites

8.1 Links to external websites may be featured on Our Site. Unless explicitly mentioned, these websites are not governed by Our authority. We do not take on or acknowledge any responsibility or liability for the content found on third-party websites. The presence of a link to another site on Our Site is solely for informational purposes and does not suggest any endorsement of the sites themselves or of those who manage them.

9. Disclaimers

9.1 Nothing on Our Site constitutes advice on which you should rely. It is provided for general information purposes only.

9.2 To the extent permitted by law, we do not make any representation, warranty, or guarantee that our site will fulfill your requirements, that it will not violate the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. Should any digital content from our site cause damage to your device or other digital content owned by you due to our failure to exercise reasonable care and skill, you may have the right to certain legal remedies. For further information regarding your rights and remedies as a consumer, please reach out to your local Citizens Advice Bureau or Trading Standards Office.

9.3 We strive to make reasonable efforts to guarantee that the Content on Our Site is comprehensive, precise, and current. However, we do not provide any representations, warranties, or guarantees (whether express or implied) regarding the completeness, accuracy, or currency of the Content. It is important to note that this exception does not pertain to information related to goods available for purchase through Our Site. For further details, please consult Our Terms of Sale.

9.4 We are not responsible for the content or accuracy, or for any opinions, views, or values expressed in User Content. Any such opinions, views, or values are those of the relevant User and do not reflect Our opinions, views, or values in any way.

10. Our Liability

10.1 The provisions of this Clause 10 apply only to the use of Our Site and not to the sale of goods, which is governed separately by Our Terms of Sale.

10.2 To the maximum extent allowed by law, we disclaim any liability to any user for any loss or damage, whether anticipated or not, arising from contract, tort (including negligence), breach of statutory duty, or any other cause, related to or resulting from the use of (or inability to use) our site or the use of or reliance on any content (including user content) present on our site.

10.3 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content included on Our Site.

10.4 Our website is designed solely for non-commercial purposes. Should you be a business user, we disclaim any responsibility for the loss of profits, sales, business, or revenue; loss of business opportunities, goodwill, or reputation; loss of expected savings; business interruptions; or for any indirect or consequential losses or damages.

10.5 We apply all reasonable skill and diligence to guarantee that Our Site is devoid of viruses and other forms of malware. Nevertheless, in accordance with sub-Clause 9.2, We do not accept any responsibility for any loss or damage arising from a virus or other malware, a distributed denial of service attack, or any other detrimental material or event that may negatively impact your hardware, software, data, or other materials resulting from your use of Our Site (including the downloading of any Content from it) or any other site mentioned on Our Site.

10.6 We do not assume or accept any responsibility or liability for disruptions or unavailability of Our Site caused by external factors. These factors include, but are not limited to, failures of ISP equipment, failures of host equipment, failures in communications networks, natural disasters, acts of war, or legal restrictions and censorship.

10.7 Nothing in these Terms of Use limits or excludes Our liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or for any other types of liability that cannot be excluded or limited by law. For comprehensive information regarding consumers’ legal rights, including those pertaining to digital content, please reach out to your local Citizens’ Advice Bureau or Trading Standards Office.

11. Viruses, Malware and Security

11.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.

11.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.

11.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.

11.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

11.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.

11.6 By violating the terms outlined in sub-Clauses 11.3 to 11.5, you could be engaging in a criminal act as defined by the Computer Misuse Act 1990. All instances of such violations will be communicated to the appropriate law enforcement agencies, and we will fully assist those agencies by revealing your identity to them. Should such a violation occur, your permission to use our site will be revoked immediately.

12. Acceptable Usage Policy

You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 12. Specifically:

12.1.1 You are required to ensure complete compliance with all applicable local, national, or international laws and regulations; 12.1.2 You must refrain from using Our Site in any manner or for any purpose that is illegal or fraudulent; 12.1.3 You must not utilize Our Site to knowingly send, upload, or otherwise transmit data that includes any type of virus or other malware, or any code intended to negatively impact computer hardware, software, or any form of data; and 12.1.4 You must not use Our Site in any manner or for any purpose that aims to cause harm to any individual or individuals in any way.

When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that:

12.2.1 is sexually explicit;

12.2.2 is obscene, deliberately offensive, hateful or otherwise inflammatory;

12.2.3 promotes violence;

12.2.4 promotes or assists in any form of unlawful activity;

12.2.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, gender, religion, nationality, disability, sexual orientation or age;

12.2.6 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;

12.2.7 is calculated or is otherwise likely to deceive;

12.2.8 is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy;

12.2.9 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive (obvious parodies are not included within this definition provided that they do not fall within any of the other provisions of this sub-Clause 12.2);

12.2.10 implies any form of affiliation with Us where none exists;

12.2.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or

12.2.12 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.

12.3 We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause 12 or any of the other provisions of these Terms of Use. Specifically, We may take one or more of the following actions:

12.3.1 suspend, whether temporarily or permanently, your Account and/or your right to access Our Site;

12.3.2 remove any User Content submitted by you that violates this Acceptable Usage Policy;

12.3.3 issue you with a written warning;

12.3.4 take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;

12.3.5 take further legal action against you as appropriate;

12.3.6 disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or

12.3.7 any other actions which We deem reasonably appropriate (and lawful).

12.4 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms of Use.

13. Privacy and Cookies

13.1 Use of Our Site is also governed by Our Cookie and Privacy Policies, available from Cookie Policy and Privacy Policy. These policies are incorporated into these Terms of Use by this reference.

14. Changes to these Terms of Use

14.1 We may alter these Terms of Use at any time. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.

14.2 In the event of any conflict between the current version of these Terms of Use and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

15. Contacting Us

15.1 To contact Us, please email Us at support@exoticanimalls.com or using any of the methods provided on Our contact page.

16. Communications from Us

16.1 If We possess your contact information (for instance, if you hold an Account). Occasionally, we may send you significant notifications via email. These notifications may pertain to various issues, including but not limited to, modifications in services, alterations to these Terms of Use, our Terms of Sale, and updates regarding your Account.

16.2 We will not send you any marketing emails without your explicit consent. Should you provide such consent, you have the option to withdraw it at any time. All marketing emails sent by us will contain an unsubscribe link. Additionally, email marketing preferences can be modified in your account. If you choose to opt out of receiving emails from us, please be aware that it may take up to 7 business days for us to process your request. During this period, you may still receive emails from us.

16.3 For questions or complaints about communications from Us (including, but not limited to marketing emails), please contact Us at support@exoticanimalls.com or via contact page.

17. Data Protection

17.1 Any and all personal information that We may collect will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act.

17.2 We may use your personal information to:

17.2.1 Provide and administer your Account;

17.2.2 Reply to any communications you send to Us;

17.2.3 Send you important notices, as detailed in Clause 16;

17.3 We will not pass on your personal information to any third parties.

18. Law and Jurisdiction

18.1 These Terms and Conditions, along with the relationship between you and us (whether contractual or otherwise), shall be governed by and interpreted in accordance with the laws of the US and the UK.

18.2 As a consumer, you are entitled to the mandatory provisions of the law applicable in your country of residence. The stipulations in Sub-Clause 18.1 above do not diminish or negate your rights as a consumer to depend on those provisions.

18.3 If you are a consumer, any disagreement, controversy, legal proceedings, or claim arising between you and us concerning these Terms and Conditions, or the relationship between you and us (whether contractual or otherwise), shall fall under the jurisdiction of the courts in the US, UK, and Europe, based on your place of residence.

18.4 If you operate a business, any disagreements related to these Terms and Conditions, the relationship between you and us, or any issues that arise from or are connected to them (whether contractual or otherwise) will fall under the exclusive jurisdiction of the courts in the US and the UK.